Marks & Spencer is set to recruit over 11,000 new customer assistants for the festive season across its UK stores.
- The recruitment window begins on 9 October, with employment starting mid November.
- Roles offer flexible working patterns and various start dates to accommodate diverse needs.
- New employees will be integral in delivering M&S’s Christmas food to order services.
- Many recruits may have the opportunity to progress to management training programs.
Marks & Spencer has announced a significant recruitment effort for the upcoming holiday season, aiming to hire over 11,000 new customer assistants across its UK locations. This expansion marks an increase of 1,000 positions compared to the previous year, reflecting the store’s commitment to enhancing customer experience during this bustling period.
The recruitment window is set to open on 9 October, providing ample time for prospective employees to apply, with roles commencing in mid November. The timing is designed to ensure that M&S is well-prepared to manage the demands of the festive shopping season, known for its high customer traffic and vibrant store atmosphere.
The positions offered come with a range of flexible working patterns and start dates, which speaks to M&S’s understanding of the need for work-life balance among its employees. This flexibility is expected to attract a wide pool of candidates looking for seasonal work that fits their lifestyle.
These new hires will play a crucial role in the company’s Christmas food to order service, a popular offering that started on 24 September. This service is a key element of M&S’s festive strategy, highlighting the importance of the new customer assistants in delivering a seamless holiday experience for shoppers.
Sacha Berendji, operations director at M&S, emphasised the crucial role of store colleagues in creating the traditional M&S Christmas experience, noting that many have begun their careers during the festive period. “Our fantastic store colleagues play such a big part in delivering the magic of M&S at Christmas,” Berendji stated, underlining how some seasonal employees move on to further opportunities within the company, including management roles.
The recruitment drive signifies M&S’s dedication to ensuring a successful and festive shopping experience for its customers.
