The lack of AI training among UK employees is causing concern, with significant implications for productivity and competitiveness.
- According to recent research, 19% of UK workers have not received any proper training in AI, equating to 6.31 million employees.
- Despite the widespread use of AI, many workers feel they lack the necessary human skills to collaborate effectively with AI technologies.
- Industry experts warn that without swift action to upskill employees, UK businesses risk falling behind globally.
- AI tools are proven to enhance productivity, yet the full potential is not being realised owing to a skills gap.
Recent findings indicate that one in five UK employees, approximately 6.31 million workers, have not been sufficiently trained on how to work with AI tools. This insight comes from research conducted by GoodHabitz, an online learning provider focused on enhancing human skills.
While 70% of employees are already utilising AI in their daily roles, over a third express a lack of the soft and human skills crucial for effective AI interaction. Chris Chen, Chief Technology Officer of GoodHabitz, remarked on the importance of not only understanding AI tools but also developing the skills that make human-AI collaboration truly effective, such as effective communication and complex problem analysis.
Ed Monk, CEO of the Learning and Performance Institute, emphasised the urgency of this training deficit as a ‘wake-up call’ for UK businesses. He highlighted that AI, with its vast potential to boost productivity, demands complementary human skills like critical thinking and adaptability. Investing in these skills alongside AI proficiency is key to maintaining a competitive edge globally.
The research further reveals that 48% of employees acknowledge an increased need for skills since the advent of AI, with problem-solving and analytical thinking being particularly vital. Many report that AI has facilitated tasks they could not accomplish previously, illustrating its transformative power.
Despite its advantages, a substantial proportion of the workforce prefers relying on personal skills rather than AI tools, underscoring a need for improved AI literacy and trust. Nevertheless, 62% of respondents noted an increase in job satisfaction attributed to AI, highlighting its potential to enhance workplace enjoyment and retention.
GoodHabitz is addressing this skills gap through its AI-enhanced learning platform, which customises training recommendations to individual employee needs. This approach aims to bolster AI intimacy and prepare companies for a future where AI integration is ubiquitous.
Closing the skills gap through training is essential for leveraging AI’s full potential and ensuring UK businesses remain competitive.