John Lewis is embarking on its largest seasonal recruitment drive, aiming to employ 12,500 additional staff for the Christmas period.
- The recruitment is a significant increase over previous years, boosting customer experience during the crucial shopping season.
- These new roles will support operations during Black Friday, Christmas, and the upcoming Winter Sale.
- The hiring covers various positions, including supermarket assistants and delivery drivers at Waitrose.
- John Lewis is enhancing its workforce in response to record shopper numbers.
John Lewis has announced an unprecedented recruitment initiative, aiming to add 12,500 staff for the festive season. This move marks its most extensive holiday hiring effort to date, reflecting the retailer’s commitment to improving customer service as consumer activity peaks.
With an increase of 4,100 new jobs compared to last year, John Lewis plans to reinforce its operations across its stores and distribution network, particularly during its busiest quarter. The focus is on enhancing the shopping experience as the retailer prepares for a surge in store visits and online orders during Black Friday and Christmas.
Waitrose, a part of the John Lewis Partnership, will be hiring 7,700 seasonal staff across more than 300 locations. Positions range from supermarket assistants to customer delivery drivers, ensuring effective service throughout the holiday season. This hiring spree is set to bolster Waitrose’s capability to meet the demands of Christmas shoppers efficiently.
In addition, recruitment for temporary roles in John Lewis’s 34 stores is advancing, with just a few vacancies left. The company is also seeking to fill 2,800 supply chain roles, encompassing warehouse workers and drivers, essential for maintaining its logistical operations smoothly.
Charlotte Lock, the customer director at John Lewis, highlighted that the retailer’s partners are integral to the brand’s distinctiveness. “Whether making sure you’re choosing the right headphones or wanting inspirational food ideas for entertaining, we know customers value the independent, trusted advice they get from our partners and that friendly, personal touch,” she stated. This sentiment underscores the importance of the new hires in keeping the tradition of quality service alive.
John Lewis’s extensive recruitment campaign is a strategic effort to ensure exceptional customer service during the year’s busiest shopping season.
