Stephensons, a longstanding catering supplies business, is collaborating with PushON to enhance its eCommerce capabilities.
- The company aims to transition from traditional catalogue sales to a more modern digital approach.
- This strategic partnership focuses on improving technology integration and customer experience.
- Brad Duncan emphasises the importance of PushON’s understanding of Stephensons’ legacy and future goals.
- PushON is committed to developing a robust eCommerce platform that aligns with Stephensons’ dedication to quality and service.
Stephensons, a family-operated catering supplies business based in Stockport, is undertaking a significant shift in its sales strategy. By partnering with Manchester’s eCommerce specialist PushON, the company intends to modernise its commercial operations. Historically dependent on catalogue sales, Stephensons is now adapting to the digital age to better meet the needs of its clients, which include bars, restaurants, and event venues.
This collaboration aims to transform their business model by adopting a comprehensive approach that enhances technology integration. The focus is on streamlining processes and utilising advanced marketing insights to refine the customer journey. Such improvements are part of Stephensons’ broader commitment to delivering exceptional service, ensuring every client interaction is seamless and satisfying.
Brad Duncan, the Customer Experience Director at Stephensons, highlighted the thorough selection process in choosing PushON as their partner. “We needed a team that understood our legacy, our commitment to customer service, and our ambition for the future,” he stated. The emphasis was on finding a collaborator that resonated with their enduring values and future aspirations.
Sam Rutley, Managing Director at PushON, expressed enthusiasm about the partnership, stating, “We are incredibly excited to work with Stephensons. Their dedication to quality and customer service aligns perfectly with our values.” This sentiment underscores the shared vision of both companies to forge a robust eCommerce platform that will not only address current needs but also pave the way for future growth.
Through this partnership, Stephensons is set to advance its digital footprint significantly, laying the groundwork for a future-oriented eCommerce platform. This initiative underscores a forward-thinking approach, aiming to secure a competitive edge by embracing technological advancements and focusing on enriching the customer experience.
The partnership between Stephensons and PushON is a strategic move to modernise and expand its eCommerce presence, setting a course for future growth.
