The 2015 survey by Activ Absence reveals customer satisfaction and valuable feedback.
- 100% of users reported significant improvement in absence management.
- Customers praised the intuitive and user-friendly software interface.
- A prize draw was held for participants, adding an element of appreciation.
- Codel Software is committed to further enhancements based on user feedback.
The Activ Absence Management Survey of 2015 demonstrates a high level of customer satisfaction, with all participants indicating that the software significantly enhanced their ability to manage absences effectively within their organisations. Users consistently reported improvements in their organisational operations as a direct result of the software.
Several customers highlighted the software’s ease of use and its intuitive design. According to Creative Learning Partners, “We have found Codel an easy company to deal with, and very responsive to enquiries. Activ Absence is intuitive, user-friendly, and does what is required.” This feedback emphasises the software’s efficiency in meeting user needs.
Testimonials such as the one from Hetherington Group Practice, stating, “We have found Activ Absence invaluable, we run 2 sites so couldn’t envisage life without it,” underscore the software’s vital role in multi-site operations. Similarly, Fleetmatics expressed high satisfaction, noting they “love the system and would be lost without it 🙂.” Such endorsements underscore the software’s integral role in their daily operations.
Adding a personal touch, Codel Software conducted a prize draw as a thank you to survey participants. Julie Holt, an HR Manager from CEL, won a bottle of champagne. She shared, “I’m not used to winning things so I’m really excited! We have being using Activ Absence for several years and would be lost without it. On the rare occasion I have needed to contact the helpdesk and support team I have found them to be friendly and knowledgeable and always leave me with the impression that nothing is too much trouble.”
Adrian Lewis, Managing Director of Codel, expressed his satisfaction with the positive survey results, noting, “The results are really encouraging, it’s nice to know we are helping people manage absence, as that’s what we are all about. However, we are not resting on our laurels and we will use the feedback from our customers to keep improving throughout 2015 and beyond.” This statement demonstrates the company’s commitment to continuous improvement.
The Activ Absence Management Survey of 2015 highlights overwhelming customer satisfaction and a commitment to future enhancements.
