In a shocking breach of security, Luxe Collective suffered a devastating theft over the weekend.
- The thieves exploited a ‘blindspot’ in the warehouse’s security, causing a loss of £500,000 worth of luxury goods.
- This incident accounts for about 50% of Luxe Collective’s pre-owned luxury fashion inventory.
- CEO Ben Gallagher has openly discussed the incident on LinkedIn, revealing meticulous planning by the perpetrators.
- Founded in 2018, Luxe Collective has made significant strides, including a notable investment from Steven Bartlett.
Over the past weekend, an unexpected and severe theft occurred at the Luxe Collective warehouse. This theft resulted in the loss of approximately £500,000 worth of pre-owned luxury products, exploiting a previously undetected security ‘blindspot’.
This significant loss comprises nearly half of the company’s merchandise, highlighting the gravitas of the breach. The warehouse had been equipped with multiple security measures, including cameras, alarms, and sensors. Despite these precautions, the theft was executed with precision, indicating meticulous planning by the perpetrators.
Ben Gallagher, Co-founder and CEO of Luxe Collective, addressed the incident publicly on LinkedIn. He expressed his disbelief and acknowledged the calculated nature of the theft. His statement, “Never, do you ever think it’s going to happen to you, until it does,” reflects the shock and gravity of the situation faced by the company.
All stakeholders and affected customers have been duly informed of the robbery. This notification underscores the company’s transparency and commitment to addressing the aftermath with its client base.
Luxe Collective was established in 2018 as a consignment store in Liverpool by Ben Gallagher and his brother Joe. The company has garnered attention for its business growth, notably receiving a crucial £100,000 investment from Steven Bartlett, secured on BBC One’s Dragon’s Den in January 2024. This funding was instrumental in expanding the brand’s audience and presence.
In a strategic move this April, Luxe Collective collaborated with TikTok Shop to create a new category for second-hand luxury fashion, alongside other notable resale platforms. These efforts demonstrate the brand’s ambition and forward-thinking approach to luxury resale.
This incident marks a significant setback for Luxe Collective, yet their commitment to transparency and innovation remains evident.