AI usage in UK workplaces has increased by 66% since September 2023, revealing both excitement and challenges.
- 44% of office workers are enthusiastic about AI, yet a lack of training prevents full utilisation.
- Administrative tasks remain a priority over strategic work, despite AI’s potential to save time.
- A trust barrier exists, with 94% of workers not fully trusting AI outputs for work tasks.
- Companies must empower their employees with training to fully harness AI’s benefits.
The integration of AI in UK workplaces has surged by 66% since September 2023, according to Slack’s Workforce Index. This increase marks significant growth in AI adoption, showing a rise of 18% since the beginning of this year. Presently, 44% of office workers express enthusiasm about including AI in their daily tasks, indicating a positive reception to technology’s potential.
Despite this excitement, many employees are not fully equipped to maximise AI efficiencies, as identified in the Slack survey. A noticeable gap in training means time saved by AI is being redirected towards administrative duties rather than being used for professional development or strategic activities. Such tasks include unnecessary meetings and excessive paperwork, often leading to burnout as 64% of desk workers face monthly burnout.
The survey highlights a trust issue, with 94% of employees not considering AI outputs entirely reliable for work-related tasks. Furthermore, only 12% of workers feel adequately trained to use AI effectively, illustrating a significant barrier to maximising AI’s potential.
Slack suggests that companies empower their staff through proper training and established permissions, essential for increasing AI experimentation and productivity. Christina Janzer from Slack emphasises, ‘We’re at a crucial turning point with AI. If leaders equip teams with trustworthy tools, employees can redirect saved time into the most rewarding work’.
The potential for AI to transform the workplace is evident, encouraging companies to invest in skills development and strengthen teamwork. As workers adjust to AI, the anticipated shift in time management could result in smarter and more satisfying work processes.
Empowering employees with the right training can unlock the full potential of AI in UK workplaces.
