Digital marketing agency Serotonin has bolstered its leadership team.
- Stu Hornby has joined as the new head of client services and operations.
- Hornby brings over 25 years of experience with global brands like Toyota and Reebok.
- His role will focus on client relationships, growth initiatives, and commercial operations.
- Serotonin has been expanding rapidly, with recent award nominations and business success.
Digital marketing agency Serotonin has recently reinforced its senior management with the appointment of Stu Hornby as the new head of client services and operations. This strategic move aims to enhance the agency’s growth trajectory and strengthen its client management capabilities.
Stu Hornby, a seasoned professional with over 25 years in the industry, brings a wealth of experience from working on global campaigns for prominent brands such as Toyota, Reebok, Astra Zeneca, BSI, and Crane Payment Innovation. His engagement with agencies like IF and Amaze/Kin + Carter adds to his extensive background.
In his newly created role, Hornby will collaborate closely with the senior management team. His responsibilities include driving growth initiatives, overseeing client relationships, and supporting the commercial operations of the agency. His involvement is expected to be integral in aligning strategic initiatives with the agency’s overall vision.
Hornby expressed enthusiasm about his new role, stating, ‘Clair and Dom have built an awesome team who offer a truly unique blend of creative energy and strategic expertise. The passion and drive is infectious and I knew I wanted to be a part of it.’
Serotonin’s co-founder and creative director, Clair Heaviside, shared her excitement about Hornby’s addition to the team. She noted, ‘We’ve got some pretty big plans for Serotonin and our clients in the next 12 months and Stu’s expertise, fresh perspective and drive will play a valuable role in bringing those to life.’
Serotonin, headquartered in Manchester with an additional office in London, has experienced significant growth in the last year. This expansion has been fueled by a combination of new business acquisitions and extended work with existing clients, including Bella Italia, ASSOS of Switzerland, Blacklock, SUDU, and Alliance Property Group.
In addition to business achievements, the agency’s creative excellence has been recognised through nominations for four awards at June’s Prolific North Creative Awards. Campaigns for Sussex Modern and NQ64 were shortlisted for categories such as Best Out of Home Ad, Best Advertising Campaign, Best Effective Design, and Best Website Design.
Serotonin’s strategic leadership enhancement heralds an exciting phase of growth and creative innovation.
