New research highlights AI as a top priority for UK organisations, reshaping work norms.
- Sixty-five per cent of UK organisations prioritise AI alongside cloud communications.
- Concerns over AI’s impact on jobs are prevalent among UK leaders.
- The traditional five-day work week is losing favour, with flexible schedules preferred.
- UK businesses demonstrate high preparedness for future challenges.
Recent insights reveal that sixty-five per cent of UK organisations are focusing on Artificial Intelligence (AI) as a joint major priority with cloud communications. This strategic emphasis suggests a paradigm shift in how businesses are preparing for technological integration over the next six years. Notably, this contrasts with the United States, where these priorities differ significantly.
UK leaders exhibit a notable scepticism about AI’s role in the economy. Sixty-eight per cent of leaders believe that AI will displace more jobs than it creates, reflecting a cautious approach compared to the global perspective.
The concept of a traditional five-day work week is becoming increasingly obsolete. In the UK, sixty-four per cent of IT and CX leaders envision a future where employees work three to four days a week by 2030. This move towards a more flexible working arrangement aligns with global trends favouring hybrid working environments.
Demonstrating a robust strategy, UK organisations appear well-prepared for upcoming challenges. UK IT leaders report higher preparedness levels in cybersecurity, digital transformation, and digital disruption compared to the global average. Similarly, they are ahead in strategising for customer experience challenges.
This comprehensive preparedness extends to strategic planning, with seventy-eight per cent of UK business leaders having defined future work strategies. This proactive approach places them ahead of their North American counterparts.
Overall, UK businesses are strategically prioritising AI and preparing for a future with flexible work norms and robust challenges.
