The transition to hybrid work is presenting new challenges for businesses.
- 40% of UK businesses now operate under a hybrid model compared to 4.7% pre-pandemic.
- Pre-pandemic protocols are insufficient for current business needs.
- Business continuity strategies must adapt to the hybrid work model.
- Experts highlight the necessity of robust digital and communication infrastructures.
With the rise of hybrid working, there is a significant shift in how businesses operate, with 40% of UK companies adopting this model from just 4.7% before the pandemic. This shift underlines the importance of adapting business continuity strategies to maintain seamless operations across all potential work environments.
The outdated pre-pandemic protocols do not suffice in the current landscape, requiring organisations to re-evaluate their approach. Effective business continuity plans are now crucial to navigate unforeseen challenges.
Peter Slater, CEO of CMAC Group, emphasises the need for strong digital infrastructures, comprehensive cybersecurity measures, and flexible policies. He states, “With a shift to hybrid working, companies should place an emphasis on robust digital infrastructure, comprehensive cybersecurity measures, and flexible policies that ensure operational stability regardless of where teams are located.”
Unplanned downtime poses a significant threat, where every second counts to minimise impact on revenue and reputation. Ensuring employees can work from home seamlessly is vital to reduce downtime and maintain operational stability in emergencies.
The protection of company data is paramount, with unsecured networks posing a risk outside the office. A resilient IT infrastructure, particularly through cloud solutions, is essential to safeguard data and ensure business operations continue uninterrupted.
Communication plays a critical role in business continuity. Establishing a centralised remote communication system can prevent confusion during crises, ensuring employees know their roles and tasks. Businesses must also communicate effectively with stakeholders, adapting plans regularly to remain relevant.
Hybrid work models demand an agile workforce, combining digital hard skills and soft skills like problem-solving and networking. Organisations are urged to implement proactive measures and provide tools that enable employees to operate independently and adaptively.
Ongoing automation and digitisation are vital for preparing employees to respond appropriately to changing situations, ensuring business resilience irrespective of their working location.
Adapting business continuity strategies to the hybrid work model is crucial for future operational success.
