Marks & Spencer has reinforced its dedication to tackling food waste by renewing its partnership with Retail Insight for an additional three years.
Beginning in 2021, Marks & Spencer’s collaboration with Retail Insight has employed an AI-powered solution to implement dynamic markdowns, aiming to curb food waste and enhance sell-through in their stores. This partnership aligns with the retailer’s extensive sustainability strategies under the Plan A programme, which was initially launched in 2007 and refreshed in 2021 with aspirations to achieve net-zero operations by 2040.
Chris Thomas, the Head of Product for Store Operations at M&S, expressed that the company’s partnership with Retail Insight has significantly impacted waste reduction over the past three years and improved operational efficiency. He shared, ‘Our collaboration with Retail Insight over the past three years has been incredibly impactful. The WasteInsight solution has delivered significant waste reduction benefits over the past three years, as well as improving overall operational efficiency. We look forward to continuing to work with the Retail Insight team to help us meet our net zero targets.’
Meanwhile, Kieran O’Brien, the Vice President of Customer Success EMEA at Retail Insight, emphasised the importance of their continued collaboration with Marks & Spencer. He stated, ‘We are excited to extend our partnership with Marks & Spencer and we’re proud of the strong relationship we have built with the retailer as part of our commitment to delivering innovative solutions that drive success. Our close working relationship has been pivotal in enabling success and we will continue to drive down waste and enhance efficiency across its stores.’
This extended partnership between Marks & Spencer and Retail Insight underscores a proactive approach to sustainability, focusing on reducing food waste and embracing innovative solutions to achieve broader environmental objectives.
