The Retail Gazette Awards celebrated key players in the retail industry with M&S, Fortnum & Mason, and Lush leading the victories.
- M&S was honoured as the Best Retailer over £500m with the judges lauding its return to former glories and significant profit increase.
- Fortnum & Mason secured the Best Retailer under £500m award for its innovative strategies and impressive customer loyalty.
- Lush excelled by winning both the New Store Game Changer and Sustainability Game Changer accolades.
- Prominent retailers like Tesco, Sainsbury’s, and Boots attended the lively event in central London.
The Retail Gazette Awards, distinguished for recognising exceptional retail achievements, highlighted remarkable successes with M&S, Fortnum & Mason, and Lush standing out.
M&S was acknowledged as the Best Retailer over £500m at the prestigious Game Changers event. The judges noted the company’s impressive comeback, stating that M&S had ‘returned to its former glories’ with a notable 58% increase in profits reported in the last financial year. They commended the overall positive momentum, claiming ‘the future looks ever brighter’ for the long-established retailer.
Celebrated in the vibrant ceremony held in central London, Fortnum & Mason was recognised as the Best Retailer under £500m. Judges praised the brand for reinventing itself for the modern era, emphasising its world-class in-store experiences and successful digital innovations. The brand’s strong financial performance and exceptional levels of customer loyalty were particularly highlighted as standout achievements.
Lush made a significant impact by clinching both the New Store Game Changer and Sustainability Game Changer awards. This dual recognition underscores Lush’s commitment to innovation and sustainability in retail practices.
The awards ceremony was attended by industry giants such as Tesco, Sainsbury’s, Currys, Frasers Group, and Boots, with other notable winners including Aldi, The Co-op, and Go Outdoors. The event, hosted with flair and excitement, celebrated the diverse achievements in retail over the past year.
The Retail Gazette Awards 2024 has spotlighted significant advancements and innovations in the retail sector.
