Tesco has announced the advancement of its Christmas delivery schedule for 2024, aiming to accommodate increased consumer demand with enhanced services.
- The UK’s leading supermarket is adding 60 extra delivery vans to manage the heightened festive demand, promising “thousands of extra slots.”
- Priority booking for delivery slots begins on 5 November for customers of Tesco’s delivery saver plan, with general booking opening on 13 November.
- To cater to last-minute shopping needs, Tesco is expanding its Whoosh service to offer more slots on Christmas Eve.
- Tom Denyard, Tesco’s online managing director, underscores the company’s commitment to improving customer experience during the holiday season.
Tesco is proactively adjusting its logistics to meet festive demands, advancing its Christmas delivery slots by a week. This strategic move aims to ensure shoppers across the UK have access to their holiday groceries with greater flexibility.
To accommodate this anticipated surge, the supermarket giant is deploying an additional 60 delivery vans, thereby increasing its delivery capacity. Tesco is offering “thousands of extra slots” to shoppers throughout the two-week period leading up to Christmas, a decisive effort to manage peak season demand efficiently.
Members of Tesco’s delivery saver or click-and-collect plan will gain early access to booking their delivery slots starting at 6 am on 5 November. For other customers, bookings will become available from 6 am on 13 November. This staggered schedule reflects Tesco’s strategy to reward loyal customers while ensuring smooth service for all.
Recognising the propensity for last-minute festive shopping, Tesco is expanding its Whoosh service, providing thousands of additional delivery slots on Christmas Eve. This initiative is particularly aimed at catering to urgent needs for essential items as the holiday approaches.
Tom Denyard, Tesco’s online managing director, stated, “We’re looking forward to helping customers across the UK pick up their family favourites or treat themselves to something special this festive season.” Denyard explained that the retailer is excited to offer increased capacity during the critical fortnight before Christmas, thereby supporting customers in planning their holiday shopping more efficiently.
Tesco’s strategic enhancements highlight its dedication to improving customer experience during the festive season with increased delivery capabilities.
