Vestiaire Collective has formed a significant partnership with Sojo, aiming to redefine the experience of purchasing vintage clothing with expert tailoring services.
- Customers are set to benefit from the expertise of skilled tailors, alongside Sojo’s eco-friendly collection and delivery services.
- The collaboration addresses the prevalent issue of sizing discrepancies that result in returns, enhancing customer satisfaction.
- Through this partnership, sellers can also elevate the value of their items by enabling repairs before listing them for sale.
- Both companies are committed to sustainability, with a B Corporation certification fortifying their environmental efforts.
Vestiaire Collective, a prominent luxury resale platform, and Sojo, a specialist in clothing repair and alterations, have forged a partnership to provide enhanced tailoring services to customers purchasing vintage items. This alliance is particularly significant given that 65% of returns at Vestiaire Collective are due to sizing issues with pre-loved clothes.
This collaboration is not only designed to resolve such sizing challenges but also offers sellers an opportunity to benefit from pre-sale repairs, potentially increasing the value of their products. After purchasing, customers can book necessary alterations directly through Sojo’s platform, ensuring a seamless process from acquisition to customization.
Josephine Philips, founder of Sojo, shared her personal journey which inspired the creation of this fashion-tech start-up. Her passion for vintage clothes often led her to pieces that did not fit, sparking the need for accessible tailoring solutions. This passion aligns with Vestiaire Collective’s commitment to overcoming common obstacles in the resale industry.
The process for consumers is straightforward. Upon receiving their purchase, customers can arrange for collection and repair through Sojo’s service, which then takes the items to their in-house repair studios. Once alterations are complete, the items are delivered back to the customer’s address, maintaining a zero-emissions footprint throughout the process.
The sustainability efforts of both companies are underscored by their B Corporation certifications. Sojo’s history of successful collaborations, including with brands like Ganni and Selfridges, highlights its capacity to deliver quality service, now extended to Vestiaire’s extensive network in over 80 countries.
The partnership between Vestiaire Collective and Sojo marks a significant step in making sustainable and size-inclusive fashion accessible to a broader audience.
