As 2025 approaches, businesses must align loyalty strategies with growing customer expectations.79% of businesses are gearing up to update their…
Browsing: customer engagement
John Lewis revitalises its Oxford Street store with a £6.5m investment, embracing innovation and customer engagement.New concepts are being trialled,…
The intricacies of modern retail operations hinge on robust, intelligent networks. Disruptions to these networks not only affect immediate revenue…
Poundland’s innovative Perks app is transforming customer loyalty with its dynamic features.The app topped download charts shortly after launch, a…
Poundland has launched its new loyalty app, Perks, which quickly topped app download charts.The Perks app offers exclusive member deals,…
In a pivotal shift, N Brown Group has reinvented itself from a catalogue-based business to a cutting-edge retail platform. This…
Crafting a loyalty programme demands careful planning and strategic choice of software.Businesses are losing significant amounts on generic promotions, highlighting…
Businesses stand to lose significant revenue through generic promotion strategies.Personalisation in incentives can transform customer engagement and profitability.Selecting the right…
American Golf defies adverse weather to achieve impressive sales and market share growth.The company recorded a 1.8% increase in like-for-like…
John Lewis sees remarkable success with the return of its price pledge.The revived ‘Never Knowingly Undersold’ promise attracts significant customer…