As the 2024 peak season approaches, retailers face heightened challenges in meeting customer demands.AI technology emerges as a vital tool…
Browsing: customer satisfaction
Progressive retail leaders are increasingly turning to technology to improve experiences for both employees and customers.Research highlights significant profitability linked…
Evri has been identified as the least reliable delivery service in the UK, according to Ofcom’s review.44% of Evri customers…
In the latest Ofcom review, Evri has been identified as the worst delivery service in the UK, with nearly half…
Ofcom has ranked Evri and Yodel as the least satisfactory parcel delivery firms in the UK.Evri has been marked as…
Recent evaluations have highlighted significant shortcomings in customer support among major delivery companies in the UK.Evri, formerly Hermes, was rated…
Frontline workers are essential to the retail industry, yet often lack adequate development.These employees directly influence customer investment and satisfaction.Retail…
Very Group announces resilient results amidst challenging retail conditions.Total group revenue showed a slight decline, yet pre-exceptional operating profit increased…
Asda is fortifying its leadership with strategic hires to spearhead a comprehensive recovery plan.Laura Lepley from Morrisons and Mark Henry…
Umar Kamani, founder of PrettyLittleThing, is considering taking on the CEO role at Boohoo.The potential leadership change comes as Boohoo’s…