Klarna is undergoing significant changes driven by AI, leading to substantial job reductions.The Swedish fintech has seen an 86% reduction…
Browsing: customer service
John Lewis Partnership restructures, aiming for improved customer interactions.The company will reduce 153 roles, about 1% of its workforce, primarily…
George at Asda experiences unprecedented success in back-to-school sales.Sales of schoolwear have jumped by 88% compared to the previous year.The…
Interpersonal skills are crucial in distinguishing top lawyers from good ones.Paul Verrico completed his challenge to fund cancer research.Switalskis expands…
Peter Ruis, executive director at John Lewis, is spearheading a strategy to improve customer service by increasing staff presence, akin…
In the quest to enhance customer service, businesses weigh various communication channels, yet the human touch still prevails.Research from Gamma…
The John Lewis Partnership is set to recruit over 10,000 roles nationwide.Positions are available in Waitrose and John Lewis stores,…
The rising tide of abuse against customer service staff is reaching alarming levels.Over two-fifths of service employees are considering resignation…
Smartphones are increasingly vital in business management, offering numerous apps to boost productivity.Research shows that 24% of businesses utilise mobile…